Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a licensed casino site? This page explains how to reach US Casinos and what we can (and can't) help with.
How to reach us
The quickest way to contact US Casinos is by email at [email protected]. We read every message and aim to reply within a few business days, though volume can occasionally push that out. If your query relates to a specific casino listed on the site, please mention the operator's name and, where relevant, your state — it helps us route the question correctly and check the right information before we respond.
What we can help with
- Corrections or updates to bonus terms, ratings, or offer details shown on the site
- Questions about how we assess and rank the casinos featured here
- Feedback on your experience with a listed operator, positive or negative
- General questions about how online casinos, bonuses, or payment methods work
- Reports of broken links, outdated information, or technical issues on howtocompost.org
What we can't help with
US Casinos is an independent review and comparison site — we don't operate any casino, hold player funds, or have access to individual accounts. If your question is about a deposit, withdrawal, bonus credit, or account verification on a specific site, that has to go through the casino's own customer support team, since only they can look into account-level details. Each operator listed here provides support channels such as live chat or email directly on their own platform.
If you're concerned about your gambling habits or want to set limits, deposit caps, or self-exclude, our Responsible Gambling page lists the tools and support services available to US players.
Before you get in touch about a bonus
A lot of the messages we receive are about welcome offers — wagering requirements, expiry dates, or game restrictions that weren't clear at signup. We always recommend reading the full terms on the operator's own site before claiming any offer, since conditions can change and our summaries are a starting point, not the final word. If something in our coverage doesn't match what a casino is actually offering, let us know and we'll check it.
Site policies and background
If you're looking for information on how we approach reviews, who's behind US Casinos, or the terms that govern use of this site, those are covered separately:
- About Us — who runs this site and how we work
- Terms and Conditions — the rules for using howtocompost.org
Readers looking specifically for options outside the standard US-licensed market may also find our Non GamStop Casinos page useful for background on how licensing varies between regions.
A note on privacy
When you email us, please avoid sending sensitive personal or financial information — account numbers, ID documents, or payment details should only ever go to the casino itself, over its own secure, HTTPS-encrypted channels. We don't need that information to answer general questions or feedback, and we won't ask for it.